If you've forgotten your SYNCbits password, you can reset it at the SYNCbits portal here:
The reset process involves entering your security answers that you setup when creating your SYNCbits account. Due to security measures we have put in place, we are unable to reset your password if you have forgotten your security answers. Please note that security answers are case-sensitive so Abcd would be different from abcd.
If you are still unable to access your account please contact us via e-mail noting on which device you’ve been using MoneyWiz most recently and whether you are still signed in to your account there. Do not reinstall MoneyWiz until you hear back from us. We will be able to help you extract your password from your local MoneyWiz database which is preserved as long as you don't delete MoneyWiz.