We'd like to announce that effective immediately we'll remove our Facebook page, Reddit page and Telegram channel.
We've initially created those as a way for our customers to easily communicate with us. Over time we've found out that due to the nature of our product and the sensitive data we operate with, social channels are usually not a good place to conduct customer support. On top of that, we were wasting significant amount of time dealing with abuse via Facebook and Telegram, where people would post spam and we'd have to constantly watch and moderate it. None of that adds value to you as a customer and to us as a business.
Furthermore, we feel that if we focus on just one channel (e-mail) for support and one channel (Twitter) for announcements, we'll be able to provide faster and higher quality service to all of you, our customers.